Tuesday, July 30, 2013

Woman sues Equifax and Wins $18.6M for Credit Report Errors

Julie Miller, of Marion County, Ore., trouble began in 2009 when she was denied credit from Huybbard Bank based on her Equifax credit report. She requested and eventually received a copy of her report, and she found out that her Equifax credit report contained false information when she was denied credit by multiple banks.

Miller said she contacted the company eight times over two years in an attempt to correct false information about her Social Security number, birth date and collection accounts. At one point, Equifax told her that her account had accidentally been mixed with another individual.

After multiple years of trying to resolve the dispute, Miller took Equifax to court in 2011. On Friday, a jury ordered Equifax to pay Miller $18.6 million which is one of the largest financial victories for consumer complaints against credit companies.

Miller's lawyer, Justin Baxter, told ABC News that the jury was sympathetic to the multiple ways that bad credit had impacted her life. In one instance, Miller couldn't obtain credit for her disabled brother.

He also said that Equifax's failure to protect Miller's personal account information constituted a breach of privacy that could have influenced the jury.

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